Introducing ​

Congratulations Class of 2020!

enrollment opens again September 2021!

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​HLU was featured on
​Your Hotel Recruiter & 
Hospitality One2One Podcast! 
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Hospitality One2One​ is opening up some great conversations about our industry and the power of a strong employer brand!  
​I had so much fun with their amazing Host, Chris Bennis in February.   A great conversation about the important role leadership & people strategies play in delivering consistent, predictable business results for hotel owners & investors.  
I got to chat with my friend
​& hospitality expert
Susan Pannozzo on  


​The Hospitality Academy Podcast!  

Geting massive results! 

Our dedicated student-leaders are blowing the lid off of their potential!  At HLU we’re all about measurable RESULTS.  
​From Manager to Leader Masterclass™ students and alumni are getting massive results!  
  • IHG Hotels Torchbearer Awards 
  • Elite Status Guest service scores during hotel renovation
  • 2017 Washington Hospitality Association Stars of The Industry 'Manager of the Year Award'
  • 2017 Washington Hospitality Association Stars of The Industry 'Paving the Way Award’ A NEW award honoring women leaders in our industry committed to lifting others up 
  • Self-leadership practice brings about personal transformation reflected in one of our student-leaders losing 120 lbs
  • 50% increase YOY in guest satisfaction scores!
  • Management companies adopting core values to live and work by, putting people first, getting better business results! 
  • Cultural shifts resulting in measured decreases in turn-over
  • Succession pipelines are filling with well trained up & coming effective industry leaders
  • HLU Inner Circle Mentorship Members are being promoted (some have received multiple promotions!) since joining! 
WINNING AWARDS!  From Manager to Leader Masterclass™ graduate Vanessa Polson wins 'Manager of the Year', posing here for a photo with her mentor and fellow graduate, Julie Cohen, Regional GM, who was awarded ‘Pave the Way’ Award.  They go on to the National recognition level! 

​WHAT graduates ARE SAYING ABOUT
​FROM MANAGER TO LEADER™...

“You inspire me to release the me I know I am...I know this year of growth has set me on the path to become the person & leader I was born to be- a better and stronger version of me with the drive, focus and ability to achieve my vision.”  -Lesley, GM
“As managers, we all get stuck in that typical “Management Mentality” but to be an effective manager you must first go back to the basics and take a good look at what being a GOOD manager truly entails; for me applying the LEADERSHIP aspect was a huge breakthrough in the way I structure my daily routine with my team as well as my daily personal life.”  -Vanessa, AGM
"She helped me change my manager mentality to a leader mentality.  I left with techniques and ideas to create a better culture for my team, tools that will help me develop leaders, create team unity and establish a clear focus.  Her class made a lasting impact on me and I’m excited to continually implement the new leadership tools she taught us.”  -Justin, AGM
“I am so happy with the results of this leadership training.  It has really helped me be able to channel what I already feel and am passionate about.  Now [this strategy] will be my roadmap to getting the results I want from myself and my team!  I truly believe this training is what we choose to make of it, and I have thoroughly enjoyed it and will be a better leader because of it.  THANK YOU!!”  
​-Natalie, GM