new HLU services - operations under a leader's lens
For years I've been trying to solve the problem of implementing the leadership shift at the property level and this brought me to the decision this year to do a trial at approaching it from a regional management perspective, so in February I offered management services to a hotel owner in Oregon State to provide regional level operations director support with people-centric focus (leadership). My management services include all my training & development courses and masterminds for all managers & managers in training to provide a solid foundation for leadership.
The objective in this endeavor is to gain valuable insights, allowing me the opportunity and experience executing leadership principles from an operational, regional or area manager level as well as even virtually, honing in on the exact skills, tools and processes needed to be successful and to learn more about how to provide the best support possible to owners and regional directors. It also gives a HLU it's own data that reflects just how effective it is to lead with people strategies from the top down in a hotel organization.
What I'm finding is that when we follow the leadership principles taught by John C Maxwell and included in From Manager to Leaders Masterclass™, we improve the employee experience more quickly and make business progress faster.
Leadership is the future of the hotel industry's success.
Leadership is the future of the hotel industry's success.
As the metrics come in in Q4 I'll be sharing them here with our leadership community.