“Sarah knows our industry and people...”
-Julie Cohen, Regional Operations Manager
Hi! I’m Sarah Pittson, certified leadership coach, trainer and speaker.
I’m bringing over 20 years of leadership experience to your fingertips!
I started my hospitality career as a Room Attendant and worked my way up through the Front Desk to General Manager and then I was off to IHG corporate as a Brand Service Delivery Consultant where I provided support to over 100 hotels. My time on the frontline and as a regional consultant has given me valuable personal experiences with the challenges hotel managers face every day. It also gave me incredible insights into what works and what doesn’t when it comes to leading teams. As many of us quickly discover, managing a hotel is much more than being fluent in operations & SOP’s, if you’re going to be successful you must have the ability to work with people and deliver dependable business results. "Dealing with people." This is the most common frustration and challenge I hear from hotel managers. And our challenge is reflected in the numbers! Some people don’t want to admit the struggles at the frontline, but I’m not one of them! I’ve seen and experienced these challenges personally. I know that to find solutions we have to be realistic about our problems. When we take a step back we can see that our biggest problems aren’t rooted in operations or even technology. Take a look at this;
We can change this narrative! This doesn’t have to be our story!
I’m committed to helping YOU get the leadership edge on your competitors so you can work smarter and skyrocket business results!
Together We can do better!That’s why I created(HLU, because, let’s be honest, it wouldn’t be hotel without an acronym!) At HLU we’re doing things differently and we’re getting better results. |
HLU is designed with the future of our industry in mind.
“As we look ahead into the next century, leaders will be those who empower others.”
-Bill Gates
When you get the environment [CULTURE] right you get trust and cooperation.
THIS is a leader’s responsibility.
THIS is a leader’s responsibility.
THIS is WHAT WE STUDY INSIDE HLU!
WHAT GRADUATES ARE SAYING ABOUT
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When you partner with me a part of your investment goes to helping others.
My very best childhood friend’s young son, Logan was diagnosed with leukemia at the age of two. Children are diagnosed with cancers every single day and Logan’s battle brought this reality crashing into my life and made it personal for me. It’s an honor to get to support this cause. As a former Marine Corps Veteran wife, I have seen first hand the impact of war and the way our Veterans serve our country for the rest of their lives. Veterans are currently under-served by the systems in our Nation. When a Veteran suffers so does his entire family. Most of our deployed heroes face challenges integrating back into civilian life, they have experienced things that change them forever. When they cannot function they end up on the streets. Every chance I have I will bring awareness to this cause. Thank you for helping me spread this message! |